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Church Community Builder (CCB) Review 2025

Best for Community

Last updated: February 2025 · 643 verified ratings

4.2
4.0
Ease of Use
4.5
Features
4.0
Value for Money
4.2
Customer Support
4.8
Community Tools
4.2
Overall

What Is Church Community Builder?

Church Community Builder (CCB) is a veteran church management system, founded in 2000 in Colorado Springs, Colorado. It was one of the earliest cloud-based ChMS platforms and built its reputation on deep community data and relationship mapping features. Acquired by Pushpay in 2019, CCB now benefits from Pushpay's giving infrastructure and development resources while continuing to serve its existing church base.

CCB Key Features

Community & Relationship Management (⭐ Standout Feature)

CCB excels at tracking member relationships, life stages, involvement history, and ministry participation. Its process queue system lets churches track where people are in discipleship journeys — from first-time visitor to mature ministry leader. This depth of community intelligence is CCB's strongest differentiator.

Small Group Management

Robust group management with public group finding, leader tools, attendance tracking, and communication features. Church leaders can see group health metrics and identify struggling groups that need pastoral attention.

Reporting and Analytics

CCB's reporting capabilities are among the most detailed in the ChMS market. Custom report builder, attendance trends, giving analytics (when paired with Pushpay), and ministry health dashboards give leadership comprehensive visibility into church activity.

Multi-Campus Support

CCB supports multi-campus church structures with campus-level permissions, reporting, and member management. This makes it a common choice for growing churches with 2+ locations.

Integration with Pushpay Giving

When paired with Pushpay's giving platform, CCB becomes a compelling all-in-one solution. Giving data flows directly into member profiles, enabling generosity conversations and fund tracking at the individual and household level.

Pros and Cons

✅ What We Love

  • Deep community and discipleship tracking (best in category)
  • Powerful custom reporting and ministry analytics
  • Strong small group management tools
  • Multi-campus architecture built in
  • Now integrated with Pushpay for unified giving + ChMS

❌ Watch Out For

  • Older UI design — some staff find it less intuitive than Breeze
  • Pricing is opaque — requires a demo to get costs
  • May feel overpowered for churches under 300 members
  • Volunteer scheduling is less polished than Planning Center Services

Who Is CCB Best For?

  • Churches of 300–3,000 members prioritizing discipleship tracking
  • Multi-campus churches needing centralized member data
  • Leadership-focused churches wanting deep ministry analytics
  • Churches already using Pushpay for giving who want an integrated ChMS

Our Verdict

CCB remains a powerful option for mid-to-large churches focused on community depth rather than simplicity. If your church leadership regularly asks "How are we doing at discipleship?" and needs data to answer that question, CCB's process queues and relationship tools are invaluable. For churches that just need a clean member database and online giving, Breeze or Tithe.ly offer better value.

Frequently Asked Questions

What is Church Community Builder (CCB)?
Church Community Builder, commonly known as CCB, is a cloud-based church management system known for its robust community management, small group tools, and detailed member data capabilities. It was acquired by Pushpay in 2019 and now serves as the ChMS layer of the Pushpay platform.
Is Church Community Builder part of Pushpay?
Yes — Pushpay acquired CCB in 2019. CCB continues to operate as a standalone product but is deeply integrated with Pushpay's giving platform. Churches using both get a unified giving + ChMS experience.
How much does CCB cost?
CCB pricing is custom-quoted based on congregation size. It's generally positioned for mid-to-large churches and is priced higher than simple platforms like Breeze. Contact CCB/Pushpay for a custom quote.
How does CCB compare to Planning Center?
CCB and Planning Center are direct competitors in the mid-to-large church segment. Planning Center is generally considered stronger for service/volunteer scheduling. CCB is stronger for community-focused features and small group management with deeper reporting.

Learn More About CCB

See if Church Community Builder is the right fit for your congregation.

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